Shipping & Delivery

We ship Azizem Cyprus Delight & Sweets worldwide using Cyprus Post – Overseas Parcel Service (1st Priority). Although Cyprus Post prices parcels by weight bands, in order to simplify checkout and avoid surprises, we use flat-rate pricing that reflects average shipping costs across common order sizes.

This page explains where we ship, how long it takes, and what to expect.

🇨🇾 Cyprus

  • BoxNow Pickup: €2.00
    → Free on orders over €25
  • Cyprus Post: €5.40

🇪🇺 European Union (Zone 1)

  • Flat shipping: €30.00
  • Free shipping on orders over €225

🌍 Rest of the World (Zone 2)
(UK, USA, Canada, Australia, Middle East, Asia, etc.)

  • Flat shipping: €45.00
  • Free shipping on orders over €500

📦 Shipping Method

We use Cyprus Post – Overseas Parcel Service (1st Priority)

This service offers:

  • Reliable international delivery
  • Tracking (where available)
  • Priority handling compared to standard post

At this stage, we only use 1st Priority shipping to ensure better transit times and handling for food products.

🌍 Shipping Zones

Cyprus Post divides destinations into two zones:

Zone 1

European Union countries plus:

  • Norway
  • Switzerland
  • Iceland
  • Andorra
  • San Marino
  • Vatican City
  • Liechtenstein
  • Monaco

Zone 2

  • All other European countries
  • Rest of the world (UK, USA, Canada, Australia, Middle East, Asia, etc.)

⏱ Estimated Delivery Times

Estimated delivery times after dispatch:

Zone 1 (EU & listed countries):⏳5-10 working days                    

Zone 2 (Rest of the world): ⏳ 7-21 working days

Please note that delays may occur due to customs processing, public holidays, or local postal services in the destination country.

🧾 Customs, Taxes & Import Duties

International orders may be subject to customs duties, VAT, or import taxes, depending on your country.

  • These charges are not included in our prices
  • They are the responsibility of the recipient
  • Customs policies vary widely by country

If you are unsure, we recommend checking with your local customs authority before ordering.

🍬 Food Products & Packaging

  • All products are professionally packaged
  • We ship shelf-stable Cyprus delight
  • No refrigeration required

However, due to international shipping conditions:

  • We cannot control temperatures during transit
  • Slight texture changes may occur in very hot climates
  • ❗ Returns & Failed Deliveries

Because we ship food products internationally:

  • We cannot accept returns
  • If a parcel is returned due to:
    • Incorrect address
    • Unpaid customs charges
    • Refusal by recipient
      the original shipping cost cannot be refunded

📩 Questions About Shipping?

If you still have questions before ordering, feel free to contact us:

📧 Email: info@azizem.com
📍 Dispatch location: Cyprus
📮 Carrier: Cyprus Post (1st Priority Overseas Parcel)

To reduce shipping costs, ordering multiple items in one parcel is usually cheaper than placing several small orders.